User Experience Researcher

McLean, VA 22102

Posted: 11/11/2020 Job Category: UX Researcher Job Number: 158119

Job Description

Title:  User Experience Researcher
Company Description:  SaaS Startup
Location:  Washington DC Area

Responsibilities:
  • Work with the product team to identify topics, scope, objectives, present outcomes and provide recommendations
  • Create insight generating studies to explore user behavior and attitudes to drive ideation and evaluate designs
  • Create personas, journey maps, service blueprints and other artifacts to communicate context of people and challenges to shape and influence design decisions
  • Conduct qualitative and quantitative research using various methodologies including: usability testing, interviewing, surveys, A/B testing
  • Work with cross-divisional teams that include product management, content strategy, engineering and marketing
  • Use research and analytics tools to measure success, present opportunities and support decision making.  
  • Present results in creative ways
Requirements:
  • BA/BS in computer science, HCI, experimental psychology or related field plus relevant experience
  • 3+ years in applied product research
  • 1+ years in hands-on product design
  • Knowledge of qualitative research, quantitative, behavioral analysis, statistical concepts, journey mapping, affinity mapping, mental models, design heuristics

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