JBCConnect
http://www.jbcconnect.com
http://www.jbcconnect.com
User Experience Researcher
B281 Greensboro Dr McLean, VA 22102
Posted: 11/11/2020
2020-11-11
2021-02-16
Job Category: UX Researcher
Job Number: 158119
Job Description
Title: User Experience Researcher
Company Description: SaaS Startup
Location: Washington DC Area
Responsibilities:
Company Description: SaaS Startup
Location: Washington DC Area
Responsibilities:
- Work with the product team to identify topics, scope, objectives, present outcomes and provide recommendations
- Create insight generating studies to explore user behavior and attitudes to drive ideation and evaluate designs
- Create personas, journey maps, service blueprints and other artifacts to communicate context of people and challenges to shape and influence design decisions
- Conduct qualitative and quantitative research using various methodologies including: usability testing, interviewing, surveys, A/B testing
- Work with cross-divisional teams that include product management, content strategy, engineering and marketing
- Use research and analytics tools to measure success, present opportunities and support decision making.
- Present results in creative ways
- BA/BS in computer science, HCI, experimental psychology or related field plus relevant experience
- 3+ years in applied product research
- 1+ years in hands-on product design
- Knowledge of qualitative research, quantitative, behavioral analysis, statistical concepts, journey mapping, affinity mapping, mental models, design heuristics