UX Researcher IV 8310877

Menlo Park, CA 94025

Posted: 08/28/2018 Job Category: Account Executive Job Number: 100242

Title of Job: UX Researcher

Location: Lower Penninsula, South SF Bay

Company/Job Description: JBCconnect is partnering with the one of the most recognizable brands in technology

Salary:  Depending upon experience

Start Date: ASAP, 3  month contract with possibe conversion

Responsibilities:
  • Work closely with product and business teams to identify research topics and themes aligned with business objectives
  • Drive research that supports company initiatives and dig deeper to identify opportunities
  • Design studies that address user behavior, attitudes and the connections between them
  • Creatively combine a wide variety of methods
  • Interpret analysis through the lens of UX, HCI, and social science
  • Generate insights that both fuel ideation and evaluate designs, as well as inform product direction
  • Evangelize findings within your team, across teams, and outside the organization
  • Communicate results and illustrate  recommendations in compelling and creative ways
  • Build empathy across the organization for your users' pain points
  • Collaborate closely with quantitative researchers and data scientists
  • Work cross-functionally with design, product management, content strategy, engineering and marketing
  • Partner with engineers, analysts, and other technical roles to create and share research
  • Perform research on complex and compelling topics for a global user group

Requirements:
  • MS/PhD in human-computer interaction, anthropology, sociology, communication, market research, information science, or a related field
  • 4+ years of experience in applied product research
  • Interest in and experience executing hands-on, primary research
  • Ability to communicate analysis and results to audience
  • Be at ease working independently and collaboratively on all projects
  • Have a lot of experience working on a User Experience team with diverse roles
  • Extremely clear written and verbal communication skills
  • Substantial experience writing research reports using qualitative and quantitative analyses with strong and clear recommendations
  • Experience in working collaboratively with cross-functional teams such as Engineering, Product Design, Data Science/Analytics, and Marketing and involving them in the research process
  • Comfortable working in a quick paced organization

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