UX Researcher II (SF - 8620571)

San Francisco, CA 941050

Posted: 10/08/2018 Job Category: UX Researcher Job Number: 101987

We have over 1 billion active accounts on Instagram, which means jobs here offer countless ways to make an impact in a fast growing organization. Instagram was built to strengthen relationships through shared experiences. Our app has played a critical part in forming meaningful communities where people can connect with each other and share what matters most to them.

Join a collaborative and passionate team working to make the best experiences for people capturing and sharing the world' s moments. Our work aims to understand the people who use our products, gleaning insights to drive product direction and strategy. 

This position is in San Francisco.

  • Running research projects from end-to-end for Instagram products. 
  • Scoping stakeholder needs
  • Identifying research methodologies and developing appropriate research protocol:
    • Writing interview scripts and creating interview stimuli
    • Developing survey questions, executing surveys, analyzing surveys
    • Designing and conducting usability studies
    • Conducting interview sessions and diary studies
  • Synthesizing and analyzing data from qualitative and quantitative data
  • Presenting results back to stakeholders
  • Providing feedback to cross-functional partners on low- and high-fi prototypes, as well as gathering insights on exploratory concepts.
  • Providing logistics support for recruiting & vendors

  • 3-5 years industry experience
  • Usability and product research is a must
  • Mixed methods (Qualitative and quantitative)
  • A proactive communicator and problem solver. Experience collaborating closely with design and XFN teams. Ideal candidate has a sensitivity to design and user experience/HCI with a background that includes research of consumer facing products (e.g. mobile app, web site, software, hardware etc).

  • MINIMUM: B.A/B.S. in Computer Science, Human Computer Interaction, Experimental Psychology, or a related field
  • PREFERRED: MA/MS in HCI, Psychology, Social Science or a related field

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