Telephony Migration Engineer

San Francisco, CA 94133

Posted: 08/14/2019 Job Category: Network Engineer Job Number: 114732

Job Title: Telphony Migration Engineer

Company: Luxury ecommerce

Onsite, San Fransisco

Contract: 2 months

Rate: $70-$75/hr DOE

Our client, a premier ecomm brand for luxury consignment is looking for a  telephony migration engineer to help migrate their contact center from an on-premise to cloud solution. The candidate will be in charge of all technical aspects of the migration as well as interaction with stakeholders and Vendors/carriers.

You will 

- lead the technical migration of an on premise contact center to the cloud

-  Set technical milestones 

-  Work with Stakeholders and engineers on QA and UAT testing

- Configure, Test, load test the solutions/IVR/Call path

- Interact with vendors, carriers, stakeholder  and project managers

Qualifications

- 4-6 years relevant work experience in project management, telecommunications engineering 

- Experience migrating medium on premise contact center solution to the cloud

- Significant Experience with  Avaya PBX and contact center Solutions  (IPO / IPOCC)

- Significant Experience With CLoud contact center (purecloud/incontact)

- Complete understanding of VOIP fundamentals (SIP TRUNKS, SBC, CARRIERS)

- Complete understanding of Networking fundamentals.

 

 

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