Social Media Coordinator

San Francisco, CA 94103

Posted: 09/09/2020 Job Category: Social Media Job Number: 150233

Job Description


Title
Social Media Coordinator 

Company Description
Social Network 

Location
San Francisco, CA

Responsibilities

- Be a subject matter expert (SME), collecting feedback and being the voice of the customers
- Help people find the resources they need using client platform
- Assist investigation and reply to customers in issue tracking efforts
- Support listening analytics by creating, evaluating, and analyzing listening topics
- Assist in ongoing development of social content

Requirements
- Experience with social listening and analytics 
- 2-3+ years social media experience, preferably in a customer service
- Experience working with social media tools, content management systems, CRM, task management systems.

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