JBCConnect
http://www.jbcconnect.com
http://www.jbcconnect.com
Title
Social Media Coordinator
Company Description
Social Network
Location
San Francisco, CA
Responsibilities
- Be a subject matter expert (SME), collecting feedback and being the voice of the customers
- Help people find the resources they need using client platform
- Assist investigation and reply to customers in issue tracking efforts
- Support listening analytics by creating, evaluating, and analyzing listening topics
- Assist in ongoing development of social content
Requirements
- Experience with social listening and analytics
- 2-3+ years social media experience, preferably in a customer service
- Experience working with social media tools, content management systems, CRM, task management systems.
Social Media Coordinator
1355 Market St. Ste. 900 San Francisco, CA 94103
Posted: 09/09/2020
2020-09-09
2021-02-15
Job Category: Social Media
Job Number: 150233
Job Description
Title
Social Media Coordinator
Company Description
Social Network
Location
San Francisco, CA
Responsibilities
- Be a subject matter expert (SME), collecting feedback and being the voice of the customers
- Help people find the resources they need using client platform
- Assist investigation and reply to customers in issue tracking efforts
- Support listening analytics by creating, evaluating, and analyzing listening topics
- Assist in ongoing development of social content
Requirements
- Experience with social listening and analytics
- 2-3+ years social media experience, preferably in a customer service
- Experience working with social media tools, content management systems, CRM, task management systems.