Skype Voice Engineer

New York, New York

Post Date: 01/12/2018 Job ID: 90173 Job Category: Network Engineer

Job Title: Skype for Business Voice Engineer

Company: IT Consulting

Location: Virtual

Salary: $100k+

 

Responsibilities:

·       Partner with expert Skype for Business engineers to lead architecture, engineering, and deep-dive troubleshooting on Skype4B voice solution with complex integrations on Cisco and other supporting VoIP solutions.

·       Work in a Support role for Lync/Skype for Business Enterprise customers.

·       Work with clients and vendors to drive troubleshooting to remediation.

·       Convey technical concepts clearly and confidently to technical and non-technical people alike

·       Convert client business requirements into sound technical solutions

·       Share on call rotation – one week per month

 

Requirements:

·       Strong Lync 2013, Skype for Business, Enterprise Voice troubleshooting skills.

·       5+ years of experience with Office Communication Server (OCS) 2007/R2, Lync 2010, Lync 2013, Skype for Business, Lync/Skype for Business Online deployments and migrations

·       5+ years of experience with Exchange 2007/2010/2013/Online Unified Messaging

·       Experience with Microsoft certified voice gateways (AudioCodes, Sonus, etc.)

·       Experience with Microsoft certified IP phone deployment and management (Polycom CX/VVX, AudioCodes, etc.)

·       Experience with diagnostic tools (Wireshark / Netmon, Snooper etc.)

·       Strong work ethic

·       Ability to work effectively with various clients and prioritizing and multitasking issues.

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