Senior User Experience Researcher

San Francisco, CA 94104

Posted: 03/02/2021 Job Category: UX Researcher Job Number: 168180

Job Description

Do you love both quantitative and qualitative research?

Are you looking for an opportunity that would allow you to help grow and build a new research team?  

Our client is an exciting and beloved startup in the Bay Area.  They are looking to add a Senior User Experience Researcher to their growing team.  As one of the first researchers to join the company you would have a significant impact on crafting the future of the research function across the organization.  

Your responsibilities:
  • Define and develop the user research practice within the company  to help inform product strategy, capabilities, and product offerings. 
  • Develop research plans and conduct user research studies with clearly stated goals and research questions.
  • Design and conduct qualitative research, such as user interviews, diary studies, ethnography, journey maps, and usability studies to help identify user needs, problems, and opportunities.
  • Design and conduct quantitative research, such as in-app and external surveys, and produce comprehensive survey analysis and reporting. 
  • Conduct research strategy workshops to help ground strategic decisions with user insights during the product development process. 
  • Ability to identify and explore new opportunities through creative research methods and co-design sessions to help define product roadmaps, vision, and strategy.
  • Participate in building the user research practice through hiring, mentoring, and building or selecting research tools and resources. 
Your qualifications:
  • 3+ years of experience conducting user research
  • a Master' s Degree or PhD in a relevant field
  • is relentlessly focused on customers' needs and wants
  • has excellent written and verbal communication skills
  • has a comfortable working knowledge of statistics

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