Senior UX Researcher

Seattle, WA 98122

Post Date: 06/26/2018 Job ID: 97582 Job Category: UX Researcher

Senior UX Researcher

Located: Seattle

Full Time Employment 


Minimum  Required Skills Include: 
  • Lead and conduct user research, create personas, journey lines, identify tasks and information flows for given systems
  • Promote a culture of empathy for the end user, as seen through the focus on business objectives
  • Design, conduct, analyze, and report data gathered from qualitative and quantitative research techniques including but not limited to: lab-based and remote moderated and unmoderated usability testing; contextual inquiry / field studies; surveys; interviews; heuristic evaluations; ethnography and persona development; rapid iterative testing within an Agile environment
  • Lead cross-functional teams in design thinking methods to help them gain empathy for the end user, solve problems creatively and stimulate innovation
  • Design and execute usability studies at various stages of product development from early low-fidelity prototypes to high fidelity prototypes during the development lifecycle and analyze the result.


Qualifications:
  • Bachelor’ s degree or higher from an accredited university in a Human Computer Interaction, Human Factors, Cognitive Psychology or related discipline
  • Minimum of 5 years of experience in conducting user research in a digital production environment
  • Proficiency in user research methods
    • Field research including contextual inquiry, in-depth interviews and surveys
    • Usability testing including lab-based and remote testing
    • Usability testing tools, including Morae, usertesting.com and UserZoom


Preferred Qualifications: 
  • M.S. in in Computer Science, Interaction Design, Visual Communication design or a related field or equivalent degree.
  • 7-10 years of experience as UX practitioner (e.g. UX Researcher, Interaction Designer) on both consumer and enterprise applications
  • Knowledge of and experience with design thinking methods including visioning, empathy mapping, and brainstorming
  • Knowledge of service design

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