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http://www.jbcconnect.com
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Salesforce CRM Administrator
Company Description: Financial consulting firm
Location: Tampa, New York City, or Remote
Responsibilities/Requirements: PowerShell, Azure, AWS
Salesforce CRM Administrator
New York , 7th Fl Suite # 710 New York, NY 10018
Posted: 10/14/2020
2020-10-14
2021-02-15
Job Category: CRM
Job Number: 154874
Job Description
Salesforce CRM Administrator
Company Description: Financial consulting firm
Location: Tampa, New York City, or Remote
Responsibilities/Requirements: PowerShell, Azure, AWS
- Daily administration and support of the Salesforce CRM
- Working with various teams in the business to manage complex workflow rules, triggers, and data validation
- Create and document application requirements by working together with those involved in the development of program enhancements
- Keeping abreast of new Salesforce features and functionality and providing recommendations for process improvements
- Train new and existing users on how to use the firm’ s CRM systems
- Keep application users informed about system functionality and enhancements;
- Provide application users with technical support;
- Logging and tracking identified system problems through resolution;
- Creating and maintaining documentation on processes, policies, application configuration and help-related materials for users as database applications are developed
- Ensure that the highest quality data is delivered, managed and maintained via data governance strategies
- Cleans and maintains the database by ensuring accurate structure, managing metadata, removing and export/archive/delete as necessary
- Drive data cleansing activities throughout the organization
- Perform audits of CRM data upon entry as well as review incoming requests for completeness and accuracy.