Sales Operations Program Manager

Menlo Park, California 94025

Post Date: 04/25/2018 Job ID: 95131 Job Category: Project Manager

Title of Job: Sales Operations Program Manager

Company/Job Description: JBCconnect is partnering with the world’ s largest social media platform and technology company.

Location:  Menlo Park, CA

Salary:  Depending upon experience

Start Date: ASAP, 2 year contract

Responsibilities:
  • Work closely with teams in Backbone Technologies and our partner teams to drive various Backbone Technology projects in emerging markets to a successful completion. 
  • Guide retrospective reviews of completed projects with teams to incorporate lessons learned into team' s future roadmaps & goals.
  • Work with stakeholders to identify and document roadmap/vision for our backbone technology connectivity efforts. 
  • Identify key metrics/measures that will be used to evaluate success and validate the business impact of the program.
  • Work with Analytics team to track ongoing metrics.  
  • Manage expectations of all interested parties – define clear program with key deliverable and milestone dates.
  • Maintain program status pages and provide frequent program updates.
  • Identify and communicate risks and adjustments to the overall program. 
  • Oversee documentation effort with technical writers to ensure key decisions are captured and all necessary documentation for support and troubleshooting are maintained.
  • Document end-to-end business process (workflows) as they are defined throughout the program. 
  • Coordinate regularly with Legal, Compliance, Policy, Tax and Finance, ensuring all governmental regulations are being met and complied with.

Requirements:
  • Bachelor' s degree in Communication Systems Engineering, Computer Science, Network Engineering, or related field. 
  • Experience with Internet infrastructure: specifically IP, BGP routing and content proxy caching.  
  • Analytical and data driven bias, evidenced by experience of business negotiations in the telecommunications. 
  • Proven infrastructure deployment project management, interpersonal, and communication skills, with attention to detail.
  • Program management experience in building scalable networks, defining roadmaps and translating strategic initiatives into tactical, objective programs. 
  • Ability to collaborate with different individuals across the organization and within other geographies, and " roll-up the sleeves" in order to accomplish all necessary tasks. 
  • Ability to understand high level architecture for system dependencies and translate these into technical roadmaps 
  • Organizational and time management skills.
  • Ability to execute on multiple tasks simultaneously. 
  • Ability to get things done and overcome obstacles. 
  • Experience in Network Engineering, and Operational environments
  • Experience working directly with Network/Carrier Service Providers.

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