QA Analyst

San Francisco, CA 94117

Posted: 07/22/2020 Job Category: Logistics/Inventory Job Number: 142767

Job Description

Title: QA Analyst
Company Description: startup sustainable e-commerce brand
Location: San Francisco, CA

Key Responsibilities:
  • Resolve  issues regarding orders.
  • Locate  missing items or replacements.
  • Organize and report on problems regarding orders.
  • Perform inventory audits to ensure items are processed correctly.
  • Work with Outbound and Inbound Team Leads to ensure optimal processes.
  • Communicate  with the Customer Experience Team to resolve issues for customers.
  • Oversee software bug identification and reporting.
Position Requirements:
  • Completed Associate' s and/or Bachelor’ s degree.
  • Understanding of Quality Assurance fundamentals.
  • Experience with operational & systems analysis is a plus!
  • Strong verbal and written communication skills.
  • Creative problem-solving skills with a " go-getter" attitude.
  • Ability to manage work flows and hit set metrics.
  • Excellent organizational and time management skills.
  • Adaptable to changing processes and  works well with teams.
Compensation Package:
  • Competitive Hourly Base
  • Health Insurance Coverage
  • 401k Retirement Plan
  • Paid Time Off
  • Observed Company Holidays

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