Project Manager - Contract

Seattle, WA 98101

Posted: 03/05/2019 Job Category: Project Manager Job Number: 107583

Title: Project Manager Consultant 

Client: SaaS Company

Location: Seattle 

Duration: Long Term Contract

Our client creates, delivers and optimizes content and applications. They are seeking a Project Manager to lead client-facing initiatives that drive Marketing Cloud solution implementations.

Working at multiple levels with the Global Services and Field Sales team (as well as with a variety of key customers and Partners), this strategic role manages all aspects of project planning – from project scope/definition, project planning, timeline measurement and resource allocation.

This role collaborates closely with the Delivery team in management of the hands-on technical implementation process. The Project Manager has direct impact on the revenue generated with customers – and, will collaborate as needed to maintain as positive a Customer Experience as possible.

  A critical component to this role is the ability to multi-task, maintain proactive as well as efficient communication, and escalate critical issues as well as provide answers to Customers.

Responsibilities:
  • Define and document project scope, requirements and integration points as they relate to solution implementation.
  • Oversee project Delivery process with key contributors to help manage scope and prepare change requests - including tasks, deliverables, milestones, resources, and estimated costs. Act as primary point of contact for the client(s) throughout the project life-cycle.
  • Achieve customer satisfaction through successful delivery of defined project scope. Coordinate/communicate escalations across the company – which includes Field Sales, Services and Product teams.
  • Manage administrative portions of project delivery from inception to closure.

Requirements:
  • 5 – 8 years of proven success in a software-based PM role strongly preferred.
  • Prior experience as a Project Manager within a Saas environment is required.
  • 3 – 4 years of prior experience in a client-facing Project Management role, ideally utilizing Adobe Experience Manager 
  • Experience managing Agile development projects.
  • Prior experience with Adobe Digital Marketing Solutions.
  • Certified ScrumMaster, PMP Certification preferred 

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