POS Support Analyst

Venice, CA 90291

Posted: 11/29/2018 Job Category: Technology Job Number: 103840

Title: POS Support Analyst

Type of Company: Retail

Location: Venice Beach, California
 
Supports IT systems within our Retail and E-Commerce business. Works with retail store managers to resolve IT related issues and improve day to day operations in the retail environment. Masters Point-of-Sale (POS) application and leads all POS related projects/improvements. Works with Retail HQ team to improve IT/Retail Functionality. Work within SAP on Retail related integrations. Work with external vendors to manage IT infrastructure including Networks, SAP Environment, Email, File Share, Retail Portals, VOIP etc.

 

Responsibilities: 
  • Maintains Retail POS applications and hardware including patches, hardware/software upgrades, security updates and day to day issue resolution.
  • Maintains all retail store IT hardware and software including POS, back office PC, Traffic counter, Security systems, Networking equipment etc.
  • Maintains POS integration into ERP system (SAP)
  • Researches retail IT technology and recommends Hardware/Software upgrades
  • Establish and maintain Retail IT support helpdesk
  • Manages the opening of retail locations from an IT perspective
  • Manages Retail IT Hardware Depot system
  • Troubleshoots ERP to Ecom data issues
  • Maintains Ecom promotions
  • Uploads/Maintains Ecommerce product data
    •   Descriptions, Names, Sale price, images etc.
 
Skills:
  • Engineering/Information Technology Degree or equivalent Training/Work Experience.
  • Hands on experience supporting Point Of Sale (POS) Software (IVEND Preferred)
  • ERP POS Integration experience (SAP B1 Preferred)
  • Basic Networking knowledge
  • Availability to travel (25%)
  • Solid experience in managing multiple third party’ s vendors

 

 

 

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