Learn Onboarding Specialist

Menlo Park, CA 105201

Posted: 07/30/2019 Job Category: Recruiting Job Number: 113594

Job Description

Job Title: Learn Onboarding Specialist

Role: JBCconnect is recruiting for energetic Learn Onboarding Specialist for our client based in Menlo Park, CA. This is a long-term contract. In the role, you must be highly organized, detail-oriented and passionate about a candidate’ s experience. 

Location: Menlo Park, CA

Hourly Rate: DOE

  • Facilitate 4 day on-boarding program as needed
  • Coordinates, schedules, and manages logistics for Learn (i.e. verifies supplies at remote locations, prepares materials, creates attendance rosters, prepares rooms, send out communications, etc.)
  • Maintains supplies for each course, such as books, toolkits, and printouts
  • Communicates details and logistics of all upcoming sessions with event facilitators, participants, and stakeholders
  • Acts as point of contact for facilitators, participants, and stakeholders
  • Maintains Learning Management System (LMS), by setting up and managing program configurations in LMS (Cornerstone)
  • Manages relationship with outsourced scheduling teams through weekly syncs and on-going conversations, ensuring timely execution
  • Reserves speakers for learning sessions or events
  • Manages meeting space reservations and logistics (includes event tickets, AV, catering).
  • Manages relationship with facilities to ensure and assist with proper room set up and take down
  • Manages and sends program communications (learner, speaker, and guest facilitator invitations, pre-work, survey, post-program messaging)
  • Coordinates and orders materials and swag, and assist in the delivery of on-boarding packages
  • Manages enrollment, attendance tracking, and provides routine reporting
  • Compiles evaluation and survey data for each session on a bi-weekly and monthly basis
  • Pulls HR data (ex. Salesforce) and filters as required for organization and enrollment
  • Maintains internal Wiki pages for the global training team
  • Sets up class and sessions with appropriate materials
  • Marketing available training opportunities to employees and providing necessary information
  • Design and/or maintain and prepare and order educational aids and materials
  • Deliver additional training courses and support program managers as needed
  • Maintain updated curriculum database and training records
  • Host train-the-trainer sessions for internal subject matter experts

  • Project management experience 
  • Exceptional professionalism and customer service skills
  • Solution oriented thinking
  • Independent critical and creative thinking
  • Must be comfortable working in a fast-paced, pressured environment
  • Self-starter with ability to take initiative and work well with large teams
  • Agile and exhibits a strong sense of urgency
  • Strong organizational skills and ability to maintain involvement in many projects at any given time
  • Exceptional communication skills with the ability to engage in and navigate difficult conversations with team members and partners
  • Well-developed written, presentation, and verbal communication skills
  • Experience in developing and implementing communications to various audiences
  • Advanced organizational skills with the ability to handle multiple assignments
  • Required: Bachelor’ s degree in Business HR, Learning & Development, or a related field or equivalent business experience

Preferred Qualifications: 
  • Hands-on experience coordinating multiple training events or event planning
  • Training Delivery experience
  • Learning & Development background
  • Cornerstone LMS expertise 
  • Previous experience implementing learning programs with external vendors
  • Strong Learning Management System experience

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