Helpdesk Support

Perth Amboy, NJ 07094

Posted: 03/29/2019 Job Category: Helpdesk/Desktop Support Job Number: 108577

  • Title: Helpdesk  Support Level 1 and 2

    Company: Fashion retail

    Location: Perth Amboy, NJ

    Multiple job openings in Perth, NJ for Helpdesk  Support level 1 and 2 to join their day to day Production team!
  • The ideal candidate must have 1 - 3  years’ experience in a IT Support/Helpdesk Support.
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  • Helpdesk Support
  • Windows and Mac 1 - 2 level support
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  • Ability to work both weekend days Saturday & Sunday 3 times a month
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  • Minimum 1-3 years of experience and/or Bachelor’ s Degree
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  • Knowledge and experience supporting, troubleshooting and configuring
  • Apple Mac Hardware and PC Hardware
  • iPhones, iPads, Android phones and tablets
  • Mac OS X, Windows OS, iOS, Google G-Suite, Office 365, Dropbox for Business
  • End-User desktop support, mobile device support, email support, phone support
  • Excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand
  • Demonstrated ability to work well in a fast-paced, iterative, deadline-driven environment
  • Basic level experience with Active Directory or other LDAP based directory service
  • Anti-Virus solutions
  • Ability to organize, prioritize, and meet established deadlines
  • Adobe Photoshop and Adobe Lightroom, understanding of photography a plus
  • Basic understanding of networking principles (DHCP, DNS, SSID)

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