Help Desk Technican

nyc, New York 10022

Post Date: 06/13/2018 Job ID: 97049 Job Category: Helpdesk/Desktop Support

Title: Help Desk Technician 

Company:  Footwear Company

Location: New York

Duration: Contract to Hire 

  • Administer  IT services and provide  support in the corporate main office as well as the field offices.
  • Manage user accounts in Microsoft Active Directory and ensure accurate group access and user rights
  • Administer user accounts in MS Exchange and manage Distribution Lists permissions and Public Calendar access.
  • Monitor and deploy Endpoint Security and Control using Sophos Enterprise Management console
  • Perform Salesforce administration and management of profiles, roles, permissions and assignment rules
  • Keep open communication channels with vendors in respect to services provided to the company and improvement management
  • Monitor field offices and provide support whenever necessary either remotely or physically at the location.




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