Help Desk Technican
595 Madison Avenue, 15th floor nyc, New York 10022
Title: Help Desk Technician
Company: Footwear Company
Location: New York
Duration: Contract to Hire
- Administer IT services and provide support in the corporate main office as well as the field offices.
- Manage user accounts in Microsoft Active Directory and ensure accurate group access and user rights
- Administer user accounts in MS Exchange and manage Distribution Lists permissions and Public Calendar access.
- Monitor and deploy Endpoint Security and Control using Sophos Enterprise Management console
- Perform Salesforce administration and management of profiles, roles, permissions and assignment rules
- Keep open communication channels with vendors in respect to services provided to the company and improvement management
- Monitor field offices and provide support whenever necessary either remotely or physically at the location.