Creative Operations Manager, Digital (Contract)

New York, NY 10018

Posted: 07/07/2020 Job Category: Project Manager Job Number: 140597

Job Description

Title: Creative Operations Manager, Digital (Contract)

Company: Well-Known Retailer

Location: New York City (Remote, candidates must be local to NYC)

Duration: 1 Year

Start: ASAP


As a Digital Creative Operations Manager you will work as part of a team on the development, implementation and delivery of existing and new digital Initiatives including; campaigns, eCommerce, social media, paid media, e-mail, localization, subscriptions and more.


  • Manage digital programs & projects, working across marketing, creative, product, UI/UX and development partners to deliver high quality digital solutions
  • Work within a team of Project Managers in support of the development of digital campaigns across channels that drive brand experience, creative expression, and business results
  • Work cross functionally on large tech initiatives including mobile, digital, social and store technologies
  • Work with partners to develop and drive technology solutions including features and functionality improvements
  • Develop status reports, timelines, project scopes and economics, approve changes, manage and resolves issues, risks, and conflicts across all projects for your team
  • Serve as a single point of contact and the escalation point between cross functional teams and for your team


Experience, Skills, and Knowledge
  • 5 years of digital project management experience in a digital eCommerce environment
  • Understanding of the current luxury retail industry, technology system landscapes, project management processes, and agile delivery methodologies
  • Experience in a fast-paced environment, able to manage multiple accounts and priorities across multiple channels
  • Creative thinker with a solution-oriented approach and ability to identify opportunities and efficiencies
  • Experienced in delivering projects on time, within budget while managing interdependencies and ongoing updates.

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