Audio Video Technician

New York, New York 10112

Post Date: 01/09/2018 Job ID: 89926 Job Category: Technology

Job Title: Audio Video Conference Technician

Company: Broadcast Media

Location: New York, NY

Length: 12 months’ plus


The Audio Video Support department is seeking an IT/ Audio Video Conferencing Technician. The selected candidate will support day-to-day video conferencing and help plan, develop, and implement our company’ s in-house video conferencing systems and Telepresence systems. Partner with senior members the Special Support Team to ensure all corporate video conferencing is operating at optimal levels at all times.
  • Support audio and video conferencing and Telepresence meetings throughout the environment.
  • Provide technical support and problem resolution for video conferencing equipment and escalate as needed.
  • Provide desktop support to computers that are brought in to the video conference environment.
  • Provide pro-active maintenance of the AV equipment in conference rooms (Preventive Maintenance bi-weekly)
  • Identify and recommend opportunities to improve and enhance video conferencing services to internal and external customers.
  • Support IP and Cisco Telepresence System.

  • Willingness to work flexible hours and occasional weekends
  • Minimum 5-7 years’ experience supporting AV equipment, Cisco, Polycom, Lifesize, Tandburg video conferencing devices
  • Creston DMD-D-4K Certified
  • Windows and Mac platforms, with knowledge of TCP/IP protocol and LAN/WAN topologies is a plus
  • Knowledge of DVD, Blu-Ray, DVR and other multimedia equipment’ s.
  • Knowledge of troubleshooting PC issues
  • Knowledge of live video and audio production equipment a plus
  • Knowledge of Digital signage


Desired Characteristic:
  • Able to effectively communicate technical information to technical and non-technical personnel.
  • Strong analytical and problem-solving skills.
  • Strong interpersonal skills; must be able to work effectively as part of a project / program team and foster team cooperation.     


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