950 Battery Street San Francisco, CA 94111
Title: Agency Account Director
Location: San Francisco
The Account Director is responsible for steering the strategies on their Client’ s business and ensuring the Agency is fully prepared to meet all of the Clients marketing and communication needs. The Account Director leads the team toward the overall account vision, creates new solutions for driving the business forward, motivates team members to greater contributions, and has impact with client directors and influence with client officers.
Specific responsibilities include:
*Set and implement long and short-term objectives and strategies for the business.
*Achieve complete command of the key drivers of the category and the client’ s business
*Partner with planning director to lead strategic exploratories, establish communication objectives, and develop communication briefs
*Inject creative development process with strong business perspective
* Lead agency participation in client innovation/new product development
• Play a key role in generating actionable insights, communication ideas, and business-building ideas and selling them through to the client.
*Think pro-actively about client’ s business
*Run client meetings and instill them with confidence
*Drive integrated thinking and communication solutions across the agency team. o Identify internal and external resourcing needs
*Drive collaboration across agencies while allowing ideas to flourish in individual channels o Ensure all communication strategies are aligned with business goals
* Review and evaluate in-market communication initiatives.
*Determine overall effectiveness o Codify learnings and ensure re-application
*Assume final accountability for all day-to-day projects
* Lead team in finding the most efficient, optimal process
*Ensure most effective use of resources
*Be the primary internal and external contact for all activities of the account
*Resolve conflict through mutually beneficial negotiation
*Develop and manage annual workplans and fees.
*Responsible for efficient management of agency resources
*Educate clients about Agency capabilities.
*Develop, train, and mentor AMs and AAs
*Assign projects, determine priorities
*Manage workloads while providing opportunity for learning and development
*Seek and support participation in training programs
*Coach on relationship management
*Be a trusted, respected partner to clients.