Web Operations Specialist

New York, New York

Post Date: 11/21/2017 Job ID: 88572 Job Category: Technical Project Manager

Title: Web Operations Specialist/Project Manager  
Company: Global Accessories Company 
Location: New York, NY
Salary: Commensurate with experience

Responsibilities: 
•     Be the key point of reference for specific web products and ensure daily performance
•     Support project execution and delivery according to business needs and requirements.
•     Provide eCommerce functionality expertise during project planning, development and production-support.
•     Help to establish web projects scope by studying strategic business drivers; discovering and validating business and technical requirements and parameters; obtaining input from subject-matter experts; examining and recommending changes to current business practices; developing and writing proposals.
•     Be the business point of reference for troubleshooting, in case of websites’ operational issues
•     Responsible for weekly/monthly/quarterly reporting to support business decisions

Requirements:
• 3-4+ years technical project management experience
• Bachelor’ s Degree in Technology or related field
• Previous experience in eCommerce and/or web site management including customer pilots, beta releases and product launches
• Experience in project management methodologies and resource management to ensure project results contribute business value and meet agreed-upon scope, cost, schedule, and quality
• Coordination of cross-functional teams engaged in supporting the direct online channel. This includes sales, marketing, customer support, IT, product and engineering
 

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