UX Researcher

Menlo Park, California

Post Date: 01/10/2018 Job ID: 90040 Job Category: UX Researcher

Title of Job: UX Researcher

Company/Job Description: JBCconnect is partnering with the world’ s largest social media platform and technology company.

Location: Menlo Park, CA

Salary:  Depending upon experience

Start Date: ASAP, 3 month contract

Responsibilities:
  • Independently design research studies that address consumer behavior and attitudes and the needs and behaviors of businesses on Instagram
  • Employ creative and innovative research methods to understand needs of both consumers and businesses
  • Generate insights that fuel ideation and evaluate designs
  • Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys
  • Work cross-functionally with design, product management, content strategy, engineering and marketing
  • Communicate results and illustrate suggestions in compelling and creative ways

Requirements:
  • MA/MS in Human Computer Interaction, Psychology, Social Science or a related field (e.g. Human-Centered Design) & 3+ years experience in applied product research; or BA/BS degree in a human behavior related field (HCI, Psychology, Social Science, Information Science, etc.) & 5+ years experience in applied product research
  • Previous experience conducting research on advertising at an advertising agency, in house at a company, or as a consultant a plus.
  • Command of a broad set of qualitative and user-centered design methods, from ethnographic to usability to basic survey design + analysis
  • Ability to ask, as well as answer, meaningful and impactful questions
  • Experience communicating with internal stakeholders including but not limited to Product Managers, Designers, and Engineers
  • Software skills: SPSS, SAS, SQL a plus

 

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