Sr UX Design Lead

New York, New York 10038

Post Date: 06/08/2017 Job ID: 83154 Job Category: UI/UX

Title: Senior UX Design Lead

Type of Company: Global Financial and Insurance Company

Location: Charlotte, NC

Rate: Commensurate with experience

Duration: 6 months+


  • Lead great end-to-end UX and product development process – from visioning/research to iterative design and testing in an evolving agile environment
  • Mentor other onshore and offshore UX designers
  • Help grow and foster a healthy creative environment
  • Help create,  grow and maintain best practices of design (both visual and interaction)
  • Excellent verbal and written communication skills, especially as they relate to presenting, articulating and defending design and research rationale
  • Overall project management and leadership of cross-functional teams to develop long-term solutions
  • Define and execute the end-to-end UX strategy and vision for multiple lines of commercial insurance products, spanning multiple user groups including underwriters, operations, risk engineers, etc.
  • Develop overall delivery strategy and working with discipline leads and project teams to execute on client demands and user experience targets
  • Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback
  • Communicate and document project status and strategic recommendations to clients, team members and senior management when needed; escalate issues accordingly via the appropriate channels
  • Leverage both design and technical skills, specifically visual design, prototyping and responsive web fundamentals
  • Engage users to identify opportunities for improving site usability and responsiveness

Required skills:
  • Degree from a leading university in Design, Human Factors, Fine Arts or related field
  • 7-10 yrs experience in UX design (Visual design, interaction design and user research)
  • Extensive experience with large scale, transactional, enterprise applications
  • Expert knowledge of UX process in an Agile environment
  • Ability to create design comps for both print and web following established AIG brand standards
  • Strong facilitation and negotiation skills and confidence to help drive design solutions with key stakeholders across the Commercial landscape
  • Demonstrated expert knowledge of industry standard tools: Adobe Creative Suite, Axure specifically
  • Expert knowledge of mobile app and mobile web responsive design
  • Extensive experience designing enterprise products with complex business logic
  • Portfolio of examples that illustrates all required skills/experience and firm understanding of user-centered design processes and interaction design principals a must



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