Referral Advisor

San Francisco, California

Post Date: 01/12/2018 Job ID: 90149 Job Category: Recruiting

Title of Job:  Referral Advisor

Company/Job Description: JBCconnect is partnering with the world’ s largest social media platform and technology company.

Location:  San Francisco, CA

Salary:  Depending upon experience

Start Date: ASAP, 1 year contract

Responsibilities:
  • Care for candidates referred by our employees by personalizing service to meet both referral and referrer' s unique needs
  • Communicate regularly with candidate and referrer on status and progress
  • Set expectations with candidate and referrer on process and potential timeline
  • Advise candidates on alternative roles that will set them for success
  • Share success stories that will provide insight to our referring community on our high touch program
  • Identify root causes of errors and suggest solutions
  • Use influence to drive engagement and accountability across recruiting and business partners utilizing data
  • Provide feedback and make recommendations to management on process improvements, technology, training requirements, etc.
  • Assist with other initiatives, as needed

Requirements:
  • Bachelor’ s degree or equivalent experience
  • 3+ years of experience in customer relationship, hospitality, and/or recruitment industry
  • Ability to work cross-functionally and hold people accountable for deliverables without a formal reporting structure
  • Strong written and oral communication skills
  • Demonstrated analytical and problem-solving skills

Preferred Qualifications:
  • Tech industry knowledge with ability to understand tech skills and profiles
  • Demonstrated ability to work cross-functionally and strengthen relationships with clients and partners.
  • Project management and process improvement background
  • Experience analyzing trends and consolidating data/information to present for review with primary stakeholders

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