IT Support Administrator

Secaucus, New Jersey

Post Date: 11/07/2017 Job ID: 88035 Job Category: Helpdesk/Desktop Support

Title of Job: IT Support Administrator


Company/Job Description: Premier and well-known online ecommerce company

Location: Union City, New Jersey

Salary: DOE Contract

Start Date: ASAP


Ideal candidate carries a foundation of optimizing end-user experience across a company. Experience managing workstations and users on Windows, Mac, and mobile

devices for both multi-site and remote user environments.

Responsibilities:

-Large ownership of existing end user device and helpdesk duties

-Performance of on/off boarding of employees

-Deployment of equipment for new employees

-Manage, update and maintain records in the asset management tool

-Create, add and modify accounts and services across our various platforms

-Hardware/software upgrades on laptops and desktops

-Provide basic end user training for hardware and software

-Research systemic issues as they arise and find solutions to implement-

-Assists with the administration of Microsoft Active Directory structure and contents,

including Group Policy, DNS, DHCP, Sites and Services, etc.

-Maintain Audio/Video and conferencing equipment


REQUIREMENTS

-Minimum 1-3 years of experience and/or Bachelor’ s Degree

-Knowledge and experience supporting, troubleshooting and configuring

-PC, desktops and laptops

-Apple Mac Hardware

-iphones, ipads, Android phones, and tablets

-Windows 10, Server 2008/2012/2016

-Mac OS X (10.9+)

-Experience in start-ups with fast paced environments and rapid growth

-Provide world class end user support

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